Question 1

Can I buy tickets online for the Prado Museum?

Accepted Answer

Yes, you can buy your tickets on our website. To do this you should select a date and time of the visit and the audioguide language.

Question 2

What documentation do I need for access to Prado Museum?

Accepted Answer

To access the Prado Museum, you must present the corresponding ticket, either in digital or printed format.

Question 3

Is there a cloakroom service at the Prado Museum?

Accepted Answer

Yes, the Prado Museum offers a free cloakroom service where visitors can leave coats and personal items that cannot be taken into the exhibition rooms. This service is available at all museum entrances.

Question 4

If I book a Prado Museum Guided Tour, is the ticket included?

Accepted Answer

Yes, reservations that include a guided tour generally cover both the guide service and the museum entrance.

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